Resetting Twinkly Lights

How to reset your Twinkly lights to factory default conditions.

Resetting your Twinkly lights to factory default conditions can help resolve various issues and allow you to start the setup process. Here is a step by step guide on how to reset your Twinkly lights:

Resetting Twinkly Lights to Factory Default

Unplug the lights from the socket.
Locate the controller button.
Find the controller attached to the string of lights. The controller typically has a small button on it.
Press and hold the button on the controller and plug the lights back in.
Keep holding the button until the lights on the string go red (static).
Release the button.
The LED on the controller with restart blinking in green.

The reset process typically takes about 20-30 seconds.

Verify the Reset

After the lights have returned to their default state, check the Twinkly app. The lights should no longer be listed as connected devices.
If the lights are still listed, restart the app.

Additional Tips

Reconnecting your Twinkly lights

After the reset, open the Twinkly app on your smartphone.
Navigate to the “Devices” tab and tap on “Add Device”.
The app will search for nearby Twinkly devices. Select your reset Twinkly lights from the list.
Follow the on-screen instructions to reconnect your Twinkly lights to your Wi-Fi network and set them up again.

Troubleshooting Tips

Ensure you are holding the correct button on the controller. Refer to the manual if necessary.
If the reset doesn’t seem to work, unplug the lights from the power source, wait for 10 seconds and plug them back in. Then, try the reset process again.
After resetting and reconnecting, check for any firmware updates in the Twinkly app to ensure optimal performance.

If you can’t find the information you need on our website, consider reaching out to our support team directly. You can call us on 01 460 1052, email us at sales@fantasylights.com or contact us via online contact from.